Why... Do We Return?
15 May 2008
Retailers are getting fed up with increasing return rates for their products. Widescreen TV's bought just for the Super Bowl and then returned. Co…
Lean Problem Solving and Continuous Improvement of Accounting Processes
15 May 2008
By Brian Maskell This article is from the Superfactory Archives, an archive of content from the Superfactory website that existed from 1997 to 2012.…
Management Improvement Carnival #35
14 May 2008
Evolving Excellence has the honor of putting together this edition of the Management Improvement Carnival. Past editions can be viewed here. * True…
Self-Segregating People Flow
13 May 2008
Against their own initial opinion, the Transportation Security Administration is testing a new method for queueing airport security lines. In an effo…
The Productivity Conundrum... Again
12 May 2008
Here we go again... US worker productivity unexpectedly accelerated in the first quarter and helped curb inflation as companies showed no loss of out…
Woes of Dream Factories
11 May 2008
Flight Global has become one of my favorite online reads, not just because I spend an inordinate amount of time in the air, but also because it has so…
Senior Associate Ladder Climber
10 May 2008
This is really starting to bug me... yet again I've received an email from someone who lists their title as Senior Associate Manager of... Give…
Vigilant People
9 May 2008
A few days ago I received my latest issue of the MIT Sloan Management Review. Generally I don't have too high an opinion of academia-driven leader…