Silly CEO, Pricing is for Customers
28 April 2012
By Kevin Meyer Probably the biggest hurdle for ops guys when they transition into general management roles is learning about sales, marketing, and es…
Missing the Point on People
20 April 2012
By Kevin Meyer It started off well. I had high hopes. An article in the April 21st The Economist (wow... reading the future!) on manufacturing in t…
When Your Customers Flee Complexity
16 April 2012
By Kevin Meyer So it's that time of the year again, and I'm sitting down to write a nice big check to the IRS. For the most part I'm ok…
The Importance of the Knowledge Distillery
15 April 2012
By Kevin Meyer Over the last several years I've become fascinated with learning systems inside organizations. I've also found that the best…
The Shame of "Great" CEOs
9 April 2012
By Kevin Meyer What a couple weeks here at Evolving Excellence. Discovering that Amazon's worker abuse is on par with Apple's, and even Bill…
More Worker Abuse - Guess Where...
4 April 2012
By Kevin Meyer Take a look at the following quotes from an article on worker abuse. I've purposely redacted the company and location identifying…
Costa Rica's Guanacaste Province: Tropical Paradise and Wildlife Wonderland
26 March 2012
Our March 2012 escape to Costa Rica's Guanacaste Province proved to be the perfect blend of luxury relaxation and authentic wildlife adventure. Ba…
Stress Solutions, Not Blame
20 March 2012
By Kevin Meyer Regular readers know that the "respect for people" pillar of lean is particularly important to me - in fact I consider it to…