There was about as good an article on lean in USA Today the other day as you will ever find in the popular media, describing a lot of good things happ…

There are a lot of perks that come with being famous and powerful, one of them is that you can write a fairy tale with yourself as the hero and someon…

We've often heard about the incredible customer focus at Ritz-Carlton hotels. Now a Forbes interview with RC president Simon Cooper sheds some mor…

Stewart Anderson penned an article in the latest Quality Digest that took a look at several misconceptions about Toyota. I won't go into all of th…

By Kevin Meyer I promise to get off of this tax kick one of these days, but ignorance of the incredible influence of tax policy just burns me sometim…

By Kevin Meyer A couple times a year I touch on the admittedly touchy subject of how tax policy literally attacks knowledge - and thereby revenue.  I…

In this age of mindless moronic children's entertainment, there is a bit of a breath of fresh air. A hat tip to Dawn in Michigan for helping us me…

Just because the people you choose to surround yourself with agree with you does not mean you are right. I have stated before that great minds might t…