Take a look at the bottle on the right. Everyone's seen Crystal Geyser before, right? Take a closer look. See anything different? Yes, there'…

It's been a long time since we've talked about the Shingo Prize, but some of our long-term readers will remember when we took the Prize to tas…

Note: Links to all of four Japan factory tour posts and the various lessons from those tours can be found here. I recently returned from a week in Ja…

Note: Links to all of four Japan factory tour posts and the various lessons from those tours can be found here. I recently returned from a week in Ja…

Note: Links to all of four Japan factory tour posts and the various lessons from those tours can be found here. I recently returned from a week in Ja…

Note: Links to all of four Japan factory tour posts and the various lessons from those tours can be found here. Today our Japan Kaikaku Experience te…

Note: Links to all of four Japan factory tour posts and the various lessons from those tours can be found here. Today the Gemba Japan Kaikaku Experie…

Note: Links to all of four Japan factory tour posts and the various lessons from those tours can be found here. While still trying to absorb everythi…