Our April 2013 journey through Portugal, Spain, and Morocco revealed three distinct cultures united by centuries of historical interaction across the…

A few months ago I told you how, in my past life as president of a medical device company, I had two reliable leading indicators of a potential custom…

My wife and I are currently in Marrakech, Morocco, on one of our increasingly frequent trips to explore new locales. Truly a remarkable place, and wit…

I've written a lot about Walmart, in particular their supposedly glorious supply chain. To be honest, they execute a traditional supply chain exce…

A recent CNN article pretty much describes the problem at the US Postal Service, although that wasn't really its intent. You see, there's this…

Gemba Academy is excited to announce its March promotion! Specifically, between March 1 and March 31 anyone that purchases a 1-year subscription to t…

Several articles over the past week have once again raised my hackles on the oft-forgotten second pillar of lean: respect for people. Two weeks ago Y…

I've been observing the growing love affair with "big data" with increasing skepticism, and perhaps even worry. Long-time readers know I…