I don't suffer from the illusion - the delusion - that anyone at Walmart or Amazon spends much time mapping value streams or "looking at the…

Lean is a subset of profit improvement. Everything about lean will enhance profits, but there are a lot of profit enhancing ideas and strategies that…

A couple of comments and thoughts on a couple of books ... Shingo versus Shingo A few weeks ago I wrote a piece contrasting Shingo's 'green…

Our March 2012 escape to Costa Rica's Guanacaste Province proved to be the perfect blend of luxury relaxation and authentic wildlife adventure. Ba…

Regular readers know that the "respect for people" pillar of lean is particularly important to me - in fact I consider it to be the most cri…

Next month I am participating in a Lean Sales & Marketing event in Indianapolis and, as I start the preparation process, I thought I might share a…

Despite the stacks of books in my office, living room and bedroom, I am not a hoarder. I get books from every direction - some I buy, many are gifts,…

No one needs any evidence to believe the shaving products business is completely out of control. Every time you shop for razor blades there is a new s…