Today, 9/10, is a very memorable day to me. Ten years ago today I had to lay off over 150 brilliant people, including myself. You see, not quite a ye…

I just returned from my annual trip to visit some customers and attend a trade show in Shanghai, China. Always an interesting experience and I persona…

As a diligent investigator, I managed to sneak an advanced copy of Obama's jobs speech for Thursday night. I will leak it to you here: "My f…

One piece flow is a core concept of lean and thanks to its counterintuitive nature also one of the more difficult ones to embrace. We naturally want t…

The social media emperor isn't quite naked - but nearly so, and highly over-rated. While there may be some value to it in some businesses sometime…

It's that time of the year again when you have the unique opportunity to see your humble Evolving Excellence bloveators live and in person. Yes, t…

Conventional thinking has it that when two similar organizations merge the sum is more efficient than the parts. That's the thought behind mergers…

For $50 a month you can monitor what the social media is saying about you, your company and your product. For nuthin' a month you can not worry ab…