Basic Excellence

We all know how easy it is to jump to the quick and easy conclusion that people are the cause of problems. We see it every day in every organization -…

And I don't mean San Francisco, Mexico. This is "high cost" San Francisco in nutty "high cost" California in the "uncompe…

By Kevin Meyer I know a few folks over at steelmaker ThyssenKrupp and they've often told me of their continuous improvement efforts.  Apparently…

I always take time to read the reports from our sales folks as they provide some great insight into what's happening at our customers. One in part…

Yes, a major milestone. But one that is nearly impossible to comprehend. Forty. J&J, the world’s largest health products company, has recalled…

I've long been fascinated by visual representations of data - perhaps one of the reasons I prefer whiteboards to computerized data. Wired recently…

Several lean blogs have coincidentally discussed the importance of the daily stand up accountability meeting over the last few days, so I wanted to ad…

Today's Wall Street Journal has a review of the National Geographic Channel's documentary "Giuliani's 9/11" which takes tells us…