You Have to Laugh. If You Don't Cry First.
24 February 2007
Earlier this week, the Wall Street Journal ran an article (subscription only) on the way that Home Depot, in the wake of CEO Bob Nardelli's depart…
What's So Secret About the Toyota Way?
18 February 2007
The New York Times published an article last week on how Toyota is teaching the Toyota Way to a new generation of foreign managers, in an effort to av…
Flights of Knowledge
15 February 2007
How much is knowledge worth? Specifically, in hard currency. That's a tough question, and when it is next to impossible to assign a value the valu…
You, too, can be like AutoNation
10 February 2007
Friday's Wall Street Journal featured an article on how the CEO of AutoNation, Michael Jackson, is fed up and won't take it anymore. He's…
The Culture Side of Lean Manufacturing
7 February 2007
We've ranted a lot lately about GM and their robots, and how that circumvents a couple key aspects of lean: continuous improvement (which by defin…
Remember the Humans
28 January 2007
Friday's post on the 101 Dumbest Moments didn't discuss one incident we all heard of last year: Radio Shack firing 400 employees via an email…
Joseph Abboud: The Respectful Suit
22 January 2007
A few weeks ago, I wrote about the lean transformation at Joseph Abboud. Unlike most American apparel makers, they've kept their production in the…
Unlearning in India
25 October 2006
Last June, Bill wrote a piece on Learning is Easy, Unlearning is the Trick, where he talked about how important unlearning and relearning is to an org…