Value is not Price
10 July 2007
The automotive parts industry has not exactly had an easy time over the last decade or so. Many of those companies chased the alluring volume from wha…
Geo-Centric Customer Service
9 July 2007
Today's Wall Street Journal describes how Lexus is trying to improve its market share in Japan. Somewhat unusually, Toyota launched the Lexus bran…
Effective Squishy Metrics
4 July 2007
I'm no CFO, but I still subscribe to CFO magazine to get an ongoing flavor for what's happening in the corporate finance world. After ski…
GM's Failure Creates Flying Pigs
3 July 2007
Monday's Wall Street Journal had an editorial titled The Drive-a-Toyota Act that has taken me a couple days to digest. It is an interesting mish-m…
Welcome Craig Woll, Oprah and Paris
3 July 2007
I'd like to welcome Craig Woll to the Evolving Excellence blog as one of our authors. You may recall his first post a few weeks ago, Power Laws an…
Jack Welch Continues to Flatten
2 July 2007
I'm not exactly a big fan of Jack Welch, and neither are some other lean bloggers. He doesn't exactly epitomize respect for people. But for…
Leadership, Bloomberg Style
1 July 2007
A couple months ago I first told you about my ongoing fascination with New York mayor Michael Bloomberg. I was amazed with the positive response from…
Management Improvement Carnival #14
30 June 2007
Evolving Excellence has been asked to host this issue of the Management Improvement Carnival. Please submit your favorite management posts to the carn…