Be Careful What You Measure
29 June 2007
Have you taken a hard look at your metrics recently? Not the values and trend, but the underlying attribute being measured. Is it really an effective…
29 June 2007
Have you taken a hard look at your metrics recently? Not the values and trend, but the underlying attribute being measured. Is it really an effective…
27 June 2007
Each year an annual conference called Supernova is held to discuss the impact of technology on the world. Lots of deep thinkers attend, many of whom h…
26 June 2007
Those of us who have tip-toed into the world of blogs know that one day can be dramatically different from the next. The authors of Evolving Excellenc…
25 June 2007
Monday's Wall Street Journal had a good article titled What Factory Managers Can Teach Hospital Wards, which began by describing how John Toussain…
24 June 2007
My mother in-law's great passion in life is looking at houses. Whenever she visits she wants to go to every possible open house to get ideas for h…
23 June 2007
The latest issue of Manufacturing News is out and as usual it has a list of major plant closings in the United States. This particular list included s…
23 June 2007
Who needs a weekend on the couch watching cars go around in circles on ESPN when we can read about the ongoing battle of the false gods?! SAP and Orac…
21 June 2007
There's a good article in today's Wall Street Journal titled the "Face of Toyota" Steps Up at a Critical Time, which discusses how T…