Who Can Shout Louder?
15 August 2006
By Norman Bodek This article is from the Superfactory Archives, an archive of content from the Superfactory website that existed from 1997 to 2012.…
Draining Think Tanks in Traverse City
15 August 2006
A couple days ago I arrived in Traverse City, Michigan... right after the conclusion of the 2006 Traverse City Auto Conference. Organized by the Cente…
The Paradox of Lean Outsourcing
9 August 2006
"Lean Outsourcing" Now there's a term you don't hear every day. Most of us have been focusing on lean as a way to avoid outsourcing…
Whirlpool, Sealy, and the Nike Factor
7 August 2006
Two stories caught my eye last week which helped demonstrate the dichotomy in lean thinking today. The first was Whirlpool's announcement that the…
More Adventures in Customer Service
5 August 2006
Several months ago I told you about several customer service adventures I had recently experienced. Some good, some bad, some exceptional, and even on…
Toucan Sam to the Rescue
1 August 2006
I wonder if the marketing whizzes at Ford read the NAM/McGladrey report on success factors for manufacturing companies, where the #1 best practices wa…
Forget Bankers... Think About Lean
31 July 2006
NAM, The Manufacturing Institute, and RSM McGladrey just published a 62 page report on The Future Success of Small and Medium Sized Manufacturers. We&…
Next Stop: Africa
28 July 2006
I can almost feel the consternation in the outsourcing think tanks at the strategy departments of narrow-minded companies and consultants all over Nor…