Now, At the Gemba
21 December 2015
If we are not fully ourselves, truly in the present moment, we miss everything. – Thich Nhat Hanh Many people have a problem with letting go of the p…
A Reflective Perspective on Schein
20 November 2015
I will take time to be alone today. I will take time to be quiet. In this silence I will listen… and I will hear my answers. – Ruth Fishel One of my…
Discovering the Inner Merton
15 October 2015
If you are too obsessed with success, you will forget to live. If you have learned only how to be a success, your life has probably been wasted. ―…
Discovering the Value of People
12 September 2015
Big news in the business world: Wal-Mart is famous for keeping costs down, including employee-related costs. In Joplin, the company is testing a new…
Croatia, Montenegro, Bosnia & Slovenia Journey: Contrasting Paths in Post-Yugoslav Europe
30 August 2015
Our August 2015 journey through Croatia, Montenegro, Bosnia and Herzegovina, and Slovenia revealed how differently these Balkan nations have navigated…
Owning Numerical Ignorance
15 August 2015
Earlier this year I discussed the value created by writing by hand. By writing on whiteboards or scribbling in a notebook, ownership, learning, and u…
You're Good When You Think You're Bad
11 July 2015
Well over a decade ago I created my first lean enterprise assessment, just as a tool to help me understand gaps in my organization. I'm generally…
The Value of Uber and Airbnb
13 June 2015
The following is not an advertisement, even if it sounds like it. I will admit I am a big fan of Uber and use the service pretty much anytime I travel…