A Lesson on Leadership from Marrakech
9 April 2013
My wife and I are currently in Marrakech, Morocco, on one of our increasingly frequent trips to explore new locales. Truly a remarkable place, and wit…
The Last 100 Feet of Walmart's Supply Chain
26 March 2013
I've written a lot about Walmart, in particular their supposedly glorious supply chain. To be honest, they execute a traditional supply chain exce…
The Postal Service Forgets the Customer
12 March 2013
A recent CNN article pretty much describes the problem at the US Postal Service, although that wasn't really its intent. You see, there's this…
68 Free Lean and Six Sigma Training DVDs!
11 March 2013
Gemba Academy is excited to announce its March promotion! Specifically, between March 1 and March 31 anyone that purchases a 1-year subscription to t…
Those Disposable People
9 March 2013
Several articles over the past week have once again raised my hackles on the oft-forgotten second pillar of lean: respect for people. Two weeks ago Y…
Data, Facts, and Truth
24 February 2013
I've been observing the growing love affair with "big data" with increasing skepticism, and perhaps even worry. Long-time readers know I…
Disruption, Mission, Measurement, and Families
9 February 2013
It's time for a smorgasborg to clear out a few articles I've been meaning to write about, so prepare to bounce a little all over the place! F…
Of GE and Boeing
7 February 2013
While the world watches Boeing and the FAA trace a 787 Dreamliner battery problem from Seattle to Japan to Arizona to Italy then back to Japan, our re…