I have come to the conclusion that it is impossible to achieve excellence - for some impossible to achieve mediocrity - until the leadership of the co…

Sometimes we forget that in the lean world value, and waste, is defined from the perspective of the customer. An article in a recent HPM Consortium ne…

Sometimes you really have to wonder... How quickly dreams can become nightmares. Just a few days after the engineering team behind the Chevrolet Vol…

For a couple years I've been giving you snippets of NYC Mayor Michael Bloomberg's leadership style. Sure he has a lot of detractors, but there…

I have had more inquiries about scheduling one of my 1 Day Assessments in the first three work days of 2010 than got in the entire month of December o…

A couple weeks ago I contrasted the process of kaizen (small incremental change) versus kaikaku (large step change), particularly in regards to our cu…

Imagine an interview with someone for an entry level job - or middle management or, worse yet, senior management - and that person not only had no pro…

By Kevin Meyer A couple weeks ago I re-read Michael Balle's excellent business novel, The Lean Manager.  One concept that has been nagging at me…