A few months ago I, along with about 200 million others, was forced to invest in a failed company. Some people still think that failure cannot be allo…

Most people fear receiving complaints about their product or service. But as Amy at Another Wine Blog suggests, a complaint can be an opportunity.…

Probably the worst abuse of lean principles - or the most misused - is 5S. Take a gander at this from the Wall Street Journal. According to Ms. Julie…

Understanding lean manufacturing is often a difficult undertaking due to how counterintuitive it can be. How can a process yield more with less? Move…

Could it really be?? The king of outsourcing changing his stripes? Mr. Immelt (CEO, General Electric) said GE had "outsourced too much,"…

Sometimes you really have to wonder... A U.S. Supreme Court ruling focused on national security may end up as the most significant decision for bus…

A few months ago I wrote how Twitter and haiku can help us create focus and clarity of mission. Condensing our values, desires, and beliefs into 140 c…

Regular readers know that I have a particular disdain for overly complex MRP and ERP systems, and recommend spending about 0.1% of the cost and going…