This week we visit Mathews Brothers where they manufacture windows and doors.…

A hearty congratulations to Mark Graban of the Lean Blog for winning a Shingo Prize for his book Lean Hospitals - Improving Quality, Patient Safety,…

by BILL WADDELL I thought I'd give you a break from all of the grand philosophical ranting and actually write about something practical.  Not to…

Regular readers know I have a fascination for American Apparel, and even their CEO Dov Charney.  I was lucky enough to get a tour a few months back.…

by BILL WADDELL I need to start off with a profound apology to Walmart.  In my prior blogging life I trashed them pretty good for driving American ma…

Sometimes we surprise even ourselves.  Unfortunately.  From an Evolving Excellence post nearly thirty months ago: Ahh... to be a world tourist.  Glob…

by BILL WADDELL The piece I wrote last week concerning the elite Eastern colleges and their misguided stranglehold on the American economy raised a b…

In this week's edition of 5 Questions we meet Jim Huntzinger. ----- 1.  Who are you, what organization are you with, and what are your current le…