ThyssenKrupp Doesn't Whine, They Do
10 February 2011
By Kevin Meyer I know a few folks over at steelmaker ThyssenKrupp and they've often told me of their continuous improvement efforts. Apparently…
Managing Customers Is Always a Bad Idea
9 February 2011
by BILL WADDELL I received an email from a reader by the name of Alex Anderson writing about an article he read in the Washington Post. Apparently t…
Houston We Have a Problem
8 February 2011
I always take time to read the reports from our sales folks as they provide some great insight into what's happening at our customers. One in part…
Clunkers and Roses
7 February 2011
I came across this article explaining why roses cost so much more on Valentine's Day than any other time of the year. The answers ... "Each p…
Still Your Father's Chevrolet
3 February 2011
Plus ça change, plus c'est la même chose. It doesn't take much to tell this tale... consider the first news item: GM said it sold 178,896…
Forecasting Part II
3 February 2011
A few days ago I wrote a piece extolling the folly of relying on forecasting, using the blizzard that pounded Chicago as an example. Today a reader na…
That Goes Without Saying
1 February 2011
Some moron devoid of ethics and compassion ordered the brutal slaughter of 100 sled dogs in British Columbia when business slowed down for the sleddin…
Elephants Are Best Eaten One Bite At A Time
1 February 2011
As far as vices go my compulsive, obsessive fascination with the Civil War is probably one of the least harmful ones on which to waste an unjustifiabl…