Those of us who are in the business of teaching lean are engaged in the endless pursuit of the perfect example, the best analogy, the ideal teaching t…

I thought that there were two kinds of companies - the enlightened ones that viewed a dissatisfied customer as a major problem - a pull the andon cord…

"You know, a long time ago being crazy meant something. Nowadays everybody's crazy." No less an authority on craziness than Charles Mans…

By Mike Micklewright This article is from the Superfactory Archives, an archive of content from the Superfactory website that existed from 1997 to 2…

For those who might be interested, my new book, Simple Excellence, is coming out later this week - don't know exactly when - it is belng released…

I came across a couple of great stories recently that illustrate the great things that come from creatively reaching back into the supply chain, and o…

The New York Times of all places has a good interview with Shivan Subramaniam, CEO of FM Global, a commercial property insurance company. He discusses…

As if we needed another reason why the government should stick to the very limited activities defined in the constitution while leaving everything els…