Spelling Impacts Perception of Quality
17 June 2008
As of July 1st those of us in California will no longer be able to use cell phones without a hands free device, so I joined the throngs throwing money…
Dilbert in Real Life
13 June 2008
After ranting and raving a bit this past week, we'll have some fun this weekend. The following real Dilbert-esque quotes are going around the int…
A $1.4 Billion Lesson in Standard Work
7 June 2008
As if we didn't need another expensive example of why standard work is critical. The Air Force said the first crash of a B-2 stealth bomber was c…
Productivity: Eliminate Before You Optimize
29 May 2008
I've long been a fan of Tim Ferriss and his best-selling book The Four Hour Work Week. The book describes several methods to minimize and optimize…
Dell Cookie Dough
26 May 2008
A recent article in the Lake Forester, a small newspaper based north of Chicago, was surprisingly accurate with regards to certain core aspects of lea…
TPS in Semiconductors
5 May 2008
The semiconductor industry boasts of building the most complex products on the planet. If you have never toured a facility you may be interested in vi…
Ghost Kanban
4 May 2008
An interview earlier today caught my eye, then churned my stomach. Steven Brostek, director of production operations for Chrysler's Belvidere faci…
Morro Bay Coffee Learns From Starbucks
26 April 2008
A few weeks ago Starbucks launched MyStarbucksIdea.com, basically an online suggestion box for customers to submit and discuss ideas for improvement.…