Saying Goodbye To Long Waits At The Airport
31 July 2010
The days of multi-hour delays at the airport aren't gone by a long shot, but things at JFK at least are considerably better than they were. The Wa…
5S to Relax
23 July 2010
Over the last decade or so, perhaps as lean took root and oozed from my professional to my personal life, I've changed from wanting a larger house…
Value from United
21 June 2010
I never thought I'd be writing something positive about an airline, but good efforts require some kudos. Over the last several months I've don…
The Lean Kitchen
13 April 2010
Each month in the Superfactory Newsletter I list some interesting lean-oriented news stories. The newsletter that went out a couple days ago had a wid…
The Cancer of Outsourcing
12 April 2010
Yesterdays Wall Street Journal had an intriguing article on cancer research and how it could lead to radically new treatment regimens. While the infor…
Six Sigma in Law
3 April 2010
A year or so ago a reader asked if I'd ever heard of lean applied to the legal profession. I had briefly, but did not have any specific resources.…
Negotiation and the Question of Why
28 February 2010
After being able to stay grounded the entire month of January, I made up for it in February by being on a plane practically every other day – just a t…
Obvious and Underutilized
16 February 2010
Imagine my surprise when an article at the Harvard Business Review of all rags discussed poka yoke. Imagine my further surprise when I found it to be…