People & Culture

Peter Abilla over at shmula  as been running a Q&A series with Tony Hsieh, CEO of Zappos.  I've been a fan of Zappos for several years as I tr…

Times are tough, and organizations are having to cut back.  Some are taking the traditional approach of whacking heads without realizing the full valu…

A regular reader and loyal subservient leader of one of my best factories pointed me to a Doonesbury comic from earlier this week that captured the va…

Conventional lean wisdom dictates that in order to obtain employee commitment for lean improvements, improvements that by their nature create efficien…

To many managers, possibly even leaders, people are just numbers and data and costs.  Until you are forced to come to the realization that they are...…

Most of us have a very hard time completing that annual ritual: the employee review.  We know how important it is to our folks, to managing expectatio…

A hat tip to fellow blogger Pete Abilla at shmula for pointing me to a post by Carl Icahn on waste in organizations.  Heck, Pete analyzed it very well…

It's been a rough day or so, hence the short post.  Yesterday I got the 5am call all of us dread: one of my manufacturing team members had lost he…