value

A core concept of lean is that value is defined from the perspective of the customer, and therefore waste is as well.  We are familiar with both types…

This is an excerpt from The Simple Leader: Personal and Professional Leadership at the Nexus of Lean and Zen The majority of Lean transformations wil…

Big news in the business world: Wal-Mart is famous for keeping costs down, including employee-related costs. In Joplin, the company is testing a new…