Metrics from the Perspective of the Customer
A core concept of lean is that value is defined from the perspective of the customer, and therefore waste is as well. We are familiar with both types…
A core concept of lean is that value is defined from the perspective of the customer, and therefore waste is as well. We are familiar with both types…
Today is garbage day in my neighborhood, and like most people in California and probably most of the U.S. if not the world, our trash is neatly segreg…
This is an excerpt from The Simple Leader: Personal and Professional Leadership at the Nexus of Lean and Zen Owning fewer keys opens more doors. – A…