Metrics from the Perspective of the Customer
8 May 2020
A core concept of lean is that value is defined from the perspective of the customer, and therefore waste is as well. We are familiar with both types…
8 May 2020
A core concept of lean is that value is defined from the perspective of the customer, and therefore waste is as well. We are familiar with both types…
20 May 2017
Today is garbage day in my neighborhood, and like most people in California and probably most of the U.S. if not the world, our trash is neatly segreg…
27 November 2016
This is an excerpt from The Simple Leader: Personal and Professional Leadership at the Nexus of Lean and Zen Owning fewer keys opens more doors. – A…