Houston We Have a Problem
8 February 2011
I always take time to read the reports from our sales folks as they provide some great insight into what's happening at our customers. One in part…
Still Your Father's Chevrolet
3 February 2011
Plus ça change, plus c'est la même chose. It doesn't take much to tell this tale... consider the first news item: GM said it sold 178,896…
Such Scenic Factories!
29 January 2011
Many of us have visiting Japan to tour the factories of companies like Toyota in order to learn a little more about lean. But how many of us visit fac…
Four Seasons: Our key competitive difference is our people
26 January 2011
I often talk about how "respect for people" is the oft-forgotten second pillar of lean - and how lean fails when that concept isn't embr…
Piping One Piece at a Time
25 January 2011
I was thumbing through some old magazines that had built up in the mayhem of the past month and came across an interesting article in The Economist on…
Extreme Inventory from Extreme Couponing
18 January 2011
Somehow I got roped into watching another mind-numbing show on TV... Extreme Couponing on TLC. How and why? If you're a married dude you probably…
Waste and Visual Management at Meat Markets
7 January 2011
A few days ago I told you the remarkable story of Bangkok Airways, which I encountered while on my recent three week vacation to Thailand, Cambodia, a…
2010 Management Improvement Blog Review
4 January 2011
As in past year's we're honored to be part of Curious Cat's annual management improvement blog review and will be taking a look back at fo…