Giuliani at the Gemba on 9/11
3 September 2010
Today's Wall Street Journal has a review of the National Geographic Channel's documentary "Giuliani's 9/11" which takes tells us…
Management Improvement Carnival #108
1 September 2010
Evolving Excellence is hosting this 108th edition of the Management Improvement Carnival. Previous carnivals can be found here. Of we go with a sampli…
Ruminating on the Future of China
29 August 2010
I just returned from a very successful business trip to Shanghai. Contrary to what many companies are doing, mine is selling TO China, not outsourcing…
Working at the Gemba
26 August 2010
I posted this photo yesterday over at Lean Pics, but I can't get it out of my mind so I thought I'd share it with the EE community. This is a…
In the News... Sort of
22 August 2010
So here are some news stories from the local paper: * Sales of new homes down 48% * Uncertain times for business * Hospitals probed over 'un…
Lean Government in Canada?
22 August 2010
Those of us in the U.S. often look to our friends from the great white north for ideas on beer and policy. Yes I know those links date me a bit, but t…
On-Time United
21 August 2010
As you read this I'm probably on a long United flight from San Francisco to Shanghai for a week of customer visits and a trade show. Yes my custom…
To Shingo or not to Shingo...
19 August 2010
My post about a week ago that took the Shingo Prize to task for awarding a version of the Prize to Callaway Golf, which has since chased cheap labor t…