To many managers, possibly even leaders, people are just numbers and data and costs.  Until you are forced to come to the realization that they are...…

My wife and I spent the Thanksgiving holiday with my mother in-law in Michigan. Observing her over the last few years has made me think how lean manuf…

One stark difference between great leaders and pathetic leaders is the acceptance of personal accountability. Some of it is cultural; for example whil…

Just a quick note that the Superfactory group on LinkedIn just passed the 1,000 member mark.  For those of you that don't know, LinkedIn is the l…

Today we visit a very small tea processing facility in Japan.  Interesting combination of machines and hands.  Hopefully not too close a combination.…

Examples of Excellence is a weekly feature showcasing examples of operational excellence.  If you have an example you'd like to share, please emai…

A week or so ago our fellow blogger Mark at the Lean Blog celebrated a milestone birthday.  I was a bit surprised at his age; for such a young pup he&…

Coincidentally while I was winging my way to Japan a few days ago, fellow lean blogger Mark Graban wrote an interesting piece on technology and poka y…