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by BILL WADDELL Most of my study of lean has been an effort to try to understand the driving principles - to get into the minds - of the people who c…

by BILL WADDELL "I've learned that leadership is taking other people where they can't take themselves.  I've learned that it is not…

by BILL WADDELL I don't have any particular reason to pick on FormFactor, they just happened to hit the news with a typically insane quarterly ea…

In this edition of our occasional "5 Questions" series we meet Kevin von Grabe, co-author of Building a Lean Fulfillment Stream. ------ 1.…

by BILL WADDELL Those of us who are in the business of teaching lean are engaged in the endless pursuit of the perfect example, the best analogy, the…

by BILL WADDELL I thought that there were two kinds of companies - the enlightened ones that viewed a dissatisfied customer as a major problem - a pu…

by BILL WADDELL "You know, a long time ago being crazy meant something. Nowadays everybody's crazy."  No less an authority on craziness…

by BILL WADDELL For those who might be interested, my new book, Simple Excellence, is coming out later this week - don't know exactly when - it i…