Others Forget About People
8 May 2008
A few days ago we told you again about the importance of people to a lean manufacturing transformation. Now a few examples of how most consultants an…
Message to Hillary: We Still Make Stuff
6 May 2008
All three major political candidates have been known to stretch the facts a bit during their campaigns. Hey it's politics... should we be surprise…
Ghost Kanban
4 May 2008
An interview earlier today caught my eye, then churned my stomach. Steven Brostek, director of production operations for Chrysler's Belvidere faci…
Fun With Statistics, Percentile Problems Edition
3 May 2008
In this edition of Fun With Statistics we'll tackle a statistical nuance that has bugged me for a long time: percentiles with populations that cha…
Fujio Cho Reminds Us About People
2 May 2008
Regular readers know that we often harp on the fact that most lean manufacturing efforts fail because one key pillar of lean, respect for people, is f…
Does Kerkorian Read Evolving Excellence?
2 May 2008
There is a long-running debate on who's ahead in the turnaround battle, GM or Ford. Popular perception, especially in the media, has been that GM…
Fun With Statistics, Lazy Women Doctors Edition
29 April 2008
How's that for a title for this edition of Fun With Statistics? But before I receive a bunch of comments that I have the power to simply discard,…
Getting Paid Not To Work
28 April 2008
Do you want a quick response while on the phone with customer service? Should you? A new book by Bill Price and David Jaffe, The Best Service is No Se…