Lean Healthcare & Clinical Excellence - Don't Forget Who Your Customer Is
30 October 2005
A family medical emergency has required a lot of my attention and time this past week, including a short-notice trip to my inlaws in Midland, Michigan…
30 October 2005
A family medical emergency has required a lot of my attention and time this past week, including a short-notice trip to my inlaws in Midland, Michigan…
18 October 2005
Over the last several months we have written several posts on the problems with the U.S. auto industry, specifically GM and Delphi. Last May we discus…
8 October 2005
Those of you who are regular blog readers know that a "blog carnival" is a post that links to recent posts at many other blogs that revolve…
30 September 2005
The Gemba Panta Rei blog has an interesting post on lean government, specifically discussing the successes at the postal services in Denmark and Canad…
29 September 2005
As the third quarter ends many of us begin to plan for 2006. In some organizations this is a regimented formal process with very defined inputs and ou…
28 September 2005
There has been a flurry of activity in the last year trying to integrate the concepts of Six Sigma and Lean. A lot of it is driven by consultants look…
7 September 2005
Like all Americans, I've been watching events unfold in New Orleans. A lot of it is emotional, however I've been struck by the difference in l…
6 September 2005
If you haven't picked up a copy of the August 22/29 special double issue of BusinessWeek, I'd highly recommend it. The entire issue is dedicat…