This week, just in time for the season, we take you into the Burton snowboard factory.  A few steps above the surfboard factory we brought you a few w…

Examples of Excellence is a weekly feature showcasing examples of operational excellence.  If you have an example you'd like to share, please emai…

Regular readers know that American Apparel has long been one of my favorite companies.  I love companies that think outside of the box, ignore popular…

If you had a few billion riding on a project, what would you say if the following happened?  Would you still be employed? May 2007:  One of the small…

Over the past few years we've been chronicling a very expensive journey by Danish toymaker Lego.  A hat tip to regular reader Peter for helping us…

"The largest cost in business is not labor, material, or overhead... it's unnecessary complexity." Who said that?  I did.  I use it alm…

I promise one of these days I'll get off the topic of this ridiculous bailout of the Detroit Three automakers, but there are so many lessons of le…

This week we'll go into the Stern Pinball factory.  Coming from a medical device manufacturing background, this is downright scary, but I'm bi…