Who is the true customer of a manufacturing company?  The end user?  Or is it the employees?  The shareholders?  Or the country the company has operat…

The New York Times published an article last week on how Toyota is teaching the Toyota Way to a new generation of foreign managers, in an effort to av…

We recently heard some news from our friends across the pond.  Some good, some bad, and it's the usual story.  Do you try to cut costs by whacking…

As you read this I'm probably sitting on a beach a couple thousand miles southeast of my California home.  The most work my fingers will do over t…

How much is knowledge worth?  Specifically, in hard currency.  That's a tough question, and when it is next to impossible to assign a value the va…

A picture is worth a thousand words, and bloggers effortlessly create a thousand words with sometimes reckless abandon.  Bloglines, which indexes hund…

Yesterday's front page Wall Street Journal article on the big cuts at DaimlerChrysler was filled with the usual doom and gloom from what we're…

Yesterday there was an article in the Wall Street Journal titled MBA Programs Take Fast Track that described how some executive business schools are s…