Managing Customers Is Always a Bad Idea
9 February 2011
by BILL WADDELL I received an email from a reader by the name of Alex Anderson writing about an article he read in the Washington Post. Apparently t…
Houston We Have a Problem
8 February 2011
By Kevin Meyer I always take time to read the reports from our sales folks as they provide some great insight into what's happening at our custom…
Clunkers and Roses
7 February 2011
by BILL WADDELL I came across this article explaining why roses cost so much more on Valentine's Day than any other time of the year. The answer…
Still Your Father's Chevrolet
3 February 2011
By Kevin Meyer Plus ça change, plus c'est la même chose. It doesn't take much to tell this tale... consider the first news item: GM said it…
Forecasting Part II
3 February 2011
by BILL WADDELL A few days ago I wrote a piece extolling the folly of relying on forecasting, using the blizzard that pounded Chicago as an example.…
That Goes Without Saying
1 February 2011
by BILL WADDELL Some moron devoid of ethics and compassion ordered the brutal slaughter of 100 sled dogs in British Columbia when business slowed dow…
Elephants Are Best Eaten One Bite At A Time
1 February 2011
by BILL WADDELL As far as vices go my compulsive, obsessive fascination with the Civil War is probably one of the least harmful ones on which to wast…
What Happened to Materials Management?
31 January 2011
by BILL WADDELL Northern Illinois - my neck of the woods - is supposed to get a foot and a half of snow tomorrow - maybe. With their $5 billion budg…