Basic Excellence

181 posts

Profiting From Failure

28 April 2010

Regular reader Ed pointed me toward this tidbit from a recent Harvard Business Review article: Baggage Fees Contribute to Decline in Lost Bags A glo…

There's a Desk For That

22 April 2010

Regular readers know that I am a big fan of stand up desks. Here's an article that discusses the subject, not just from a health perspective but o…

Now That's a Test

11 April 2010

Those of us that work for organizations that actually make something have had to deal with the gut-wrenching tests that are a normal part of product d…

MBWA is Not a Gemba Walk

6 April 2010

Over the last several weeks many of us have watched episodes of Undercover Boss. The premise is that a CEO has the brilliant insight, with the proddin…