Beyond Manufacturing

One of my pet peeves is the pervasively popular perception that increased spending somehow must improve the quality of the product. Too many people be…

There are so many lessons in the health care reform fiasco that I almost don't know where to start. I apologize in advance if I offend some politi…

The emerging Climategate scandal has really been something to behold, both in terms of shedding some light on questionable scientific evidence and how…

Maybe pigs really can fly. Maybe hell will freeze over. Today I finally read something in the Wall Street Journal that didn't make me feel like I…

We've often heard about the incredible customer focus at Ritz-Carlton hotels. Now a Forbes interview with RC president Simon Cooper sheds some mor…

By Kevin Meyer Two different articles both appearing yesterday and discussing obliquely-similar industries got me to wondering about business models…

I've always considered insider trading a crime, unfair to those without the knowledge to make informed judgment calls on investments. But leave it…

Us lean types are obsessed with value which thereby makes us obsessed with waste. Finding and eliminating waste of any form can become obsessive... pe…