And Movin' On...

24 January 2013

By Kevin Meyer Just a brief personal note thanking Bill for his contributions to Evolving Excellence over the last seven years (really, that long?).…

Movin' On Up

21 January 2013

by BILL WADDELL Seven and a half years after scribbling my first post on Evolving Excellence I'm moving - whether I'm moving on, moving up or…

Lean Speak

11 January 2013

By Kevin Meyer Consider the following: In order to accomplish a best-in-market customer experience, instill a differentiated skill-set, and bring th…

Customer Driven Management

28 December 2012

by BILL WADDELL The good folks over at Bloomberg/Business Week wrote about Cisco's failure to make good on their big investment in LinkSys.  Cisc…